1. Introduction and Data Controller
1.1.1 This Cookie Policy explains how Mission MNT ("we", "us", "our") utilises cookies, tracking pixels, and similar technologies on our website (missionmnt.com) and associated digital platforms.
1.1.2 Mission MNT is the data controller responsible for personal data collected through cookies on this website, in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1.1.3 This policy should be read alongside our Privacy Policy and Terms and Conditions.
2. What Are Cookies?
2.1.1 Cookies are small text files placed on your computer, tablet, or mobile device when you visit a website. They allow the website to recognise your device, remember your preferences, and provide essential functionality.
2.1.2 We may also utilise web beacons, tags, and tracking pixels which work in conjunction with cookies to measure user interaction and campaign effectiveness.
2.1.3 Cookies may be "session cookies" (which are automatically deleted when you close your browser) or "persistent cookies" (which remain stored on your device until they expire or are manually deleted).
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
3.1.1 These cookies are essential for the operation of our website, enabling core functions such as page navigation, secure account access, load balancing, and fraud prevention. The website cannot function properly without these cookies, and they do not require your prior consent.
3.2 Analytics and Performance Cookies
3.2.1 These cookies help us understand how visitors interact with our website by collecting anonymous or aggregated information on page visits, traffic sources, bounce rates, and user behaviour. This data allows us to analyse and improve website performance, usability, and content relevance.
3.3 Functional Cookies
3.3.1 These cookies enable enhanced functionality and personalisation, such as remembering your region, display preferences, or form progress. They may be set by us or by third-party providers whose services we have integrated into our pages.
3.4 Marketing and Tracking Cookies
3.4.1 Where enabled, marketing cookies and tags are utilised to measure campaign effectiveness and understand user journeys from promotional channels. They are only placed on your device if you have provided active consent via our cookie banner.
4. Protection of Health and Sensitive Data
4.1.1 Mission MNT treats all medical, dietetic, and health-related information with the highest level of confidentiality. We strictly prohibit the use of advertising and marketing tracking cookies on any pages involving clinical assessments, medical questionnaires, prescription reviews, or private health consultations.
4.1.2 No health data, medical questionnaire responses, or clinical records are ever shared with or tracked by third-party advertising networks or marketing cookies.
5. Third-Party Services and Cookies
5.1.1 We work with trusted third-party service providers who may set cookies on your device when you browse our site, including:
5.1.2 Shopify / Platform Infrastructure: Essential cookies required for secure site hosting, page routing, and infrastructure management.
5.1.3 Analytics Providers: Services such as Google Analytics / Shopify Analytics to provide aggregated insights into website performance and visitor experience.
6. Managing and Disabling Cookies
6.1 Cookie Consent Banner
6.1.1 When you first visit our website, you are presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your cookie preferences. You can update or withdraw your consent at any time via the cookie settings link in our website footer.
6.2 Browser Settings
6.2.1 You can also control and manage cookies through your web browser settings. Most browsers allow you to block, delete, or receive an alert before a cookie is stored. Please refer to your browser's help documentation (e.g., Chrome, Safari, Firefox, Edge) for specific instructions.
6.2.2 Please note that if you choose to disable or block strictly necessary cookies, some features and secure areas of our website may not function as intended.
7. Changes to This Cookie Policy
7.1.1 We may update this Cookie Policy from time to time to reflect changes in legislation, technology, or our operational practices. Any changes will be published on this page with an updated revision date.
7.1.2 We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
8. Contact Us and Regulatory Information
8.1.1 If you have any questions, concerns, or requests regarding this Cookie Policy or our data protection practices, please contact us at:
8.1.2 Email: support@missionmnt.com
8.1.3 Registered Office: Mission MNT, Bedford House, Fulham Green, 69–79 Fulham High Street, London, SW6 3JW
8.1.4 You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk.